Return form 

Return Policy

Not completely satisfied? Don't worry, at MAEVA BELLE we understand. You can return your product to us within 14 days of receipt. Follow these simple steps to register and submit your return.

To register

• Easily register your return on our website. Go to www.maevabelle.com/contact and follow the steps to register your return.

Packaging

• Pack the products in their original condition and packaging unopened.

Dispatch

• Take the package to your nearest post office. Don't forget to keep your proof of postage as proof of your return.

Refund

We'll ensure a prompt refund within 14 days of receiving your return. You'll receive a full refund.

The refund will be processed using the same payment method you used for your purchase. If there are any issues, we will contact you immediately. You will be responsible for the return shipping costs, unless the product was damaged or delivered incorrectly.

Return form

Complete this form and include it with your return shipment.

Facts

Name:	Order number:
Address:	Customer number:
Postal Code:	IBAN:
Place:	Account holder name:
Telephone:	Return date:
E-mail:

Reason for return:

O Defect	O Double delivered
O Received another article	O Does not meet expectations
O Transport damage	O Ordered incorrectly
O Otherwise, namely:

Return items:

Number	Article number	Description

Explanation and instructions for returns

Here are some simple steps to make your return go smoothly:

• Complete Articles: Please ensure all items are complete.
• Original Packaging: The items must be in the original, undamaged packaging.
• Attach Documents: Add the copy of the invoice and the completed return form to your package.
• Careful Packing: To prevent damage during transport, it's important to pack your items properly. You can use the original box to reduce waste.
• Clear Address Label: Make sure the address label is clearly legible on the outside of the package.
• Keep proof of shipment: Take the package to a post office of your choice. Keep the shipping receipt; it serves as proof of postage.
• Handling: You'll automatically receive a notification from us once your return has been processed. If you haven't received a notification after 14 days, please contact our customer service.